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Strategic IT consulting in Bishkek
Our specialists have many years of experience in IT outsourcing and software development, which allows us to provide comprehensive technological support to both IT companies and organizations that do not have their own broad IT competencies.

We provide professional support for key IT projects, including:
  • Develop and implement strategies for utilizing cloud storage systems.
  • Building fault-tolerant services and infrastructures.
  • Optimization and configuration of high-performance information systems, including specialized software and mail servers.
Free consultation
What Atlassian products are available?
Jira Software
Jira is a system for setting tasks, identifying inaccuracies and controlling errors. As a project management tool, it also provides user interaction.
Jira Service Desk
Jira Service Desk is an online customer support system for processing and managing customer requests. Its key benefits include powerful call handling tools, a self-service portal, and detailed and transparent real-time analytics.
Confluence
Confluence is a corporate wiki system designed to create and manage a unified knowledge base for a company. The platform allows centralized storage of documentation, information exchange between employees and efficient organization of work processes.
Bitbucket
Bitbucket is a cloud-based service for hosting IT projects and collaborative development. It supports Git and Mercurial version control systems, providing teams with a convenient platform for code management and collaboration.
Bamboo
Bamboo is a CI/CD service for automating software builds, testing and deployment. It provides fault tolerance, built-in recovery and scalability of development processes.
Opsgenie
Opsgenie is an incident management and duty rotation system. Automatically monitors critical issues and instantly alerts responders to ensure a rapid response. Integrates with leading monitoring systems.
Atlassian Jira is a powerful tool for managing business processes in a wide range of industries, from IT and telecommunications to manufacturing, logistics, finance and healthcare. Flexibility of Jira Software allows to adapt the system to the unique tasks of any company. Agent Trade LLP is professionally engaged in Jira implementation: we will choose the optimal solution, customize processes to your requirements, including workflow, priorities and metrics, and ensure smooth integration of the system into your IT infrastructure.
What services do we provide?
Our services include a full range of solutions for working with Atlassian products:
  • Solution and license selection - our experts analyze your business needs and select the optimal licensing system and Atlassian product configuration;
  • Custom Solution Development - We create and customize plugins, scripts and integrations for Jira, Bitbucket, Bamboo and Confluence to fit your unique business processes;
  • Administration and fine-tuning - we perform access rights configuration, user management, workflow configuration and custom fields to maximize system efficiency;
  • Professional implementation and training - we don't just help you implement Atlassian tools, we train your team and assign a dedicated account manager for ongoing support;
  • Seamless integration and migration - gently migrate existing projects to Atlassian platforms and ensure their integration with any third-party services.
  • Migration to Data Center/Cloud - we securely migrate your data to the cloud or Data Center without downtime, preserving all your experience. We select the optimal license type with favorable terms.
  • Atlassian Systems Audit - we perform a comprehensive analysis of your current system, identify weaknesses and make recommendations to optimize performance.
  • Performance Optimization - we tune your system for stable and efficient operation without crashes and speed degradation.
What is included in our services?

Customizing the Jira Software

  • Configuration of security levels and access rights (Permissions Schemes, Issue Security)
  • Creation and configuration of projects, boards and sprints
  • Development of individual workflows, statuses and custom fields
  • Configuration of work log and roadmap tools
  • Integration with external services via APIs, Webhooks and plugins
  • Transfer of all workflows to Jira without third-party tools.
Configuring Confluence
  • Creation of a unified structured knowledge base of the company
  • Realization of fast search and integration of web resources
  • Configuration of security and backup system
  • Configuration of mail notifications about changes
  • Development of a convenient user interface
Configuring the Jira Service Desk
  • Creation of separate interfaces for employees and customers
  • Development of standard scenarios for request processing
  • Configuration of priority system and request queues
  • Configuration of access rights and user roles
  • Organization of self-service and multi-channel support portal
Process Automation
  • Development of custom scripts for automation of routine tasks
  • Integration with backup systems and databases
  • Setting up automatic distribution of tasks by employee workload
  • Automation of task updates, sprints and schedules
Prices
The company “Agent Trade” Ltd. offers a flexible pricing system for services on implementation and support of Atlassian products.
The price depends on the scope of work and complexity of the project
2500-3500 soms/hour
We agree on the budget before the work starts and fix it in the contract. No unexpected costs!
Free consultation
How does our server support work?

Analysis and design

We study the company's business processes, products and services. We develop a detailed implementation plan, define the task structure, customize custom fields and workflow in Jira Software. We create key metrics to monitor performance.
Preparation and installation
Deploy Jira on servers, customize the basic structure of projects and tasks. We integrate the system according to the approved plan, ensuring a smooth transition to new processes.
Basic setup
Connect necessary modules and plug-ins, transfer and customize workflow. Add security, backup and other tools for stable system operation.
Security and personalization
Create personal boards for employees, customize access rights to projects and tasks. Conduct security audits, restricting access for different user groups.
Training and support
We prepare instructions, regulations and documentation for employees. We provide system training and online support after implementation.

IT outsourcing for your business

Agent Trade LLP offers comprehensive maintenance of your company's IT infrastructure. Our services allow you to completely refuse from keeping in-house IT-specialists, reducing costs without losing the quality of support.

  • Experienced team

    Specialists with years of experience in network, server and workstation administration.

  • Experienced team

    Specialists with years of experience in network, server and workstation administration.

  • Full range of services

    From customizing individual computers to supporting high-volume server solutions.

  • Flexible interaction

    Specialists with years of experience in network, server and workstation administration.
Our services
PC and office equipment maintenance
Comprehensive workplace support
Server administration
Configuration, monitoring, protection
Setting up networks
Network infrastructure design and support
IT director (outsourcing)
Strategic management of your business IT
DevOps solutions
Automation of development and operation
Business Automation
Implementation of CRM, ERP and workflow systems
Development in Jira
Customization and adaptation to processes

Guarantees

  • Round-the-clock support 24/7:
    Our engineers are on call at all times - day and night, weekends and holidays.
  • Instant response to a call:
    On the phone, you get help immediately.
  • Effective cost management:
    Optimize your IT spend without sacrificing quality of service.
  • Robust data protection:
    Be sure to set up backups and use secure VPNs to keep your information safe.
  • Proactive monitoring:
    Round-the-clock monitoring of systems availability - your confidence in the stability of your business.
  • Focus on results:
    Our team utilizes current knowledge and technology to build and maintain a stable IT infrastructure.
Contacts
«Агент Трейд» жоопкерчилиги чектелген коому
ИНН 02708202410022
ОКПО 33211290

Agent Trade LLC
TIN / KPP (RF) 9909702645 / 770487001
KIO (RF) 70264

Address:
KR, Bishkek, Manas Ave. 40, office 346/2

Phone:
+996550123676
+7 905 507-31-83

E-mail:
agent.trade.office@gmail.com
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